Reviews

I had a great experience working with Frank from Rooter Pal Plumbing to replace my water heater. I got quotes from multiple contractors but decided to go with Frank since he explained everything with a lot of detail and patience to make sure I understood what was needed. He was thorough, yet didn't overwhelm me with false information or try to oversell his services.

We live in Kirkland and had Rooter Pal Plumbing replace our shower valve in the master bath. They did an awesome job — showed up on time, explained everything clearly, and finished the work quickly and neatly. The valve works great and they left the bathroom spotless. We’ll definitely call them again and recommend them to neighbors in Kirkland!

Rooter-Pal Plumbing is hands down the best plumbing company I’ve ever worked with. Frank and his team, especially Luca, are reliable, professional, and incredibly knowledgeable. Simply put — they are the only plumbing company for me.

RooterPal Plumbing did an outstanding job replacing our recirculating pump in Kirkland. From start to finish, they were professional, punctual, and knowledgeable. The technician explained everything clearly, completed the installation quickly, and left the work area spotless. Our hot water is running perfectly again, and the whole process was stress-free. I highly recommend RooterPal Plumbing for anyone in Kirkland needing reliable plumbing service!

Luca was great. He asked the right questions and determined that an expensive snake isn't necessary. Instead he sold us the enzymes which should solve our issue. He explained everything, was very professional, and wore shoe covers inside our home. Excellent service and will use them again.

Luca was incredible! Super nice, informative and did above and beyond to get the job done. Frank and his team at Rooter-Pal came highly recommended and I can see why. Will be my go-to plumber from here on out!

Rooter-Pal Plumbing was friendly, knowledgeable, easy to work, diligent and competent. Frank was fabulous. We had a leaking toilet that needed to be replaced. I have disabilities and needed a tall toilet. They listened to me and supplied a 19 inch toilet as requested, tested for water damage and once everything was cleared, installed the toilet. I plan to use them again to upgrade my second toilet and replace my hot water heater.

We recently had the pleasure of working with Frank and his team for the relocation of our electric water heater in our new home, and we couldn't be happier with the experience. Frank, the owner, came in person to give us a quote and his professionalism and honesty were immediately evident. As new homeowners, we felt it was prudent to get a second quote, but Frank's was $1,000 cheaper than the next one, confirming we were in good hands!!! Luca, who came to do the work, was equally fantastic. He was punctual, efficient, and took great care to ensure everything was done perfectly. The entire team was responsive, quick to schedule, and incredibly empathetic to our needs and concerns. We wouldn't hesitate to use their services again and highly recommend them to anyone in need of plumbing services. Their combination of expertise, affordability, and customer care is truly unmatched. Thank you, Frank and Luca, for making this process seamless and stress-free!

We had great experiences with Frank and his team! They did a great job helping us replace old house waterline, and helping us with dash washer leakage issue. I had many quotes from other plumbing companies that ask me to do work not really needed. Frank and the team is always honest and patiently explain to me why something is needed and some not. Highly recommended!!

Rooter-Pal fixed my kitchen sink leak and installed a new faucet quickly, courteously and professionally. Not only that, it noticed and fixed another leak near my hot water heater that I would have never noticed myself. It made helpful suggestions too, all of which I took, and even tightened my rattling garbage disposal. I got a lot of value from Rooter-Pal and will definitely reach out to it again if the need arises.

I recently had the pleasure of hiring Luca for a few repairs around my home, and I must say, the experience was nothing short of fantastic. From start to finish, he demonstrated professionalism, expertise, and a genuine commitment to providing top-notch service. Not only did Luca complete the repairs efficiently, but he also took the time to ensure everything was in perfect working order before leaving. He even provided helpful tips on how to prevent similar issues in the future, demonstrating a genuine concern for his customers' well-being. As crazy as it sounds, he genuinely made my day.